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Genesys
Customer Relationship Management (CRM) Software
Founded: 1990
Headquarters: Daly City, California, United States
Overview
Location
California, United States
Headquarter
Daly City, California, United States
Contact Number
1-888-436-3797
Industry
Customer Relationship Management (CRM) Software
Contact Email
info@genesys.com
Company Type
Private Company
Website
Founded
1990
CEO
Tony Bates
Codes
SIC Code 73,737 | NAICS Code 51,513
Annual Revenue
1.9 Billion USD
Total Funding
$4.2B
Recent Funding Amount
$580M
No of Funding Rounds
3
Founders
Alec Saunders, T. B. A. Kumar, Gregory S. Shenkman
Company Overview
Genesys, headquartered in Daly City, California, and founded in 1990, is a software company offering omnichannel customer experience and contact center solutions that allow organizations to provide personalization at scale, interact with empathy, and foster customer trust and loyalty.
Top C-suite Members of Company
Connect with key decision-makers at Genesys. View contact details of C-suite executives and leadership team.
| Name | Title | Contact | |
|---|---|---|---|
| Anthony Bates | Chairman | a****s@genesys.com | |
| Brian Swartz | Chief Financial Officer | b****z@genesys.com | |
| Glenn Nethercutt | Chief Technology Officer | g****t@genesys.com | |
| Gaby Lopez-Price | Senior Director | g****e@genesys.com | |
| Brad Pransky | President | b****y@genesys.com | |
| Larry Shurtz | Chief Sales Officer | l****z@genesys.com | |
| Jim René | Chief Legal Officer | j****é@genesys.com | |
| Jason Carter | Chief of Staff | j****r@genesys.com | |
| Eva Majorska | Chief People Officer | e****a@genesys.com | |
| Shai Wu | Finance Controller | s****u@genesys.com | |
| Jason Carter | Chief of Staff | j****r@genesys.com | |
| Anthony Bates | Chairman | a****s@genesys.com | |
| Eva Majorska | Chief People Officer | e****a@genesys.com | |
| Glenn Nethercutt | Chief Technology Officer | g****t@genesys.com | |
| Jim René | Chief Legal Officer | j****é@genesys.com | |
| Gaby Lopez-Price | Senior Director | g****e@genesys.com |
Email Formats
Discover the email patterns used at Genesys to connect with the right people.
| Email Format | Example | Percentage |
|---|---|---|
| firstname.lastname@company.com | john.doe@company.com | 45% |
| firstname@company.com | john@company.com | 30% |
| firstinitial.lastname@company.com | j.doe@company.com | 15% |
| firstname_lastname@company.com | john_doe@company.com | 10% |
View Email formats of the company.
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Technology Stack
Frequently Asked Questions
What is the address of Genesys's headquarters?
Genesys is headquartered at Daly City, California, United States.
How can I contact Genesys by phone?
You can reach Genesys by calling their customer support number at 1-888-436-3797.
What is the official website for Genesys?
You can visit Genesys's official website at www.genesys.com.
How much revenue does Genesys generate?
Genesys reports an annual revenue of approximately 1.9 Billion USD.
What is the SIC code for Genesys?
The Standard Industrial Classification (SIC) code for Genesys is 73,737.
What is the NAICS code for Genesys?
Genesys falls under the NAICS code 51,513.
How many people work at Genesys?
Genesys has a workforce of about 7000 employees.
Which technologies are used by Genesys?
Genesys utilizes technologies like Open Graph, HTTP/3, HSTS.
Who is the Chief Executive Officer (CEO) of Genesys?
The CEO of Genesys is Tony Bates.
How can I get in touch with Genesys?
To contact Genesys, call 1-888-436-3797 or visit their website at www.genesys.com
Is Genesys a publicly traded company?
No, Genesys is a private company.
How much total funding has Genesys secured so far?
To date, Genesys has raised $4.2B across 3 funding round(s).
Which industry is Genesys part of?
Genesys operates in the Customer Relationship Management (CRM) Software, Software Development & Design, Software industry.
Who are the main competitors of Genesys?
Key competitors of Genesys include Five9, Avaya, 8x8, RingCentral
Which companies has Genesys acquired?
Acquisitions by Genesys include Interactive Intelligence, Calltime, Bay Bridge Decision Technologies, Genesys .
Who holds the CFO position at Genesys?
Brian Swartz serves as the Chief Financial Officer (CFO) at Genesys.
Who is the Chief Technology Officer (CTO) at Genesys?
Glenn Nethercutt is the Chief Technology Officer (CTO) at Genesys.
When did Genesys complete its most recent funding round?
Genesys latest funding round closed on Dec 06, 2021 with the amount of $580 Million
Who are the investors in Genesys?
Genesys is backed by 6 investors : D1 Capital Partners, ServiceNow, Bank of America and Hellman & Friedman.