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Interactions

Customer Relationship Management (CRM) Software

Founded: 1995
Headquarters: 1000 Main St, Franklin, MA 02038, USA
Overview
Location
Massachusetts, United States
Headquarter
1000 Main St, Franklin, MA 02038, USA
Contact Number
+18884964684
Industry
Customer Relationship Management (CRM) Software
Contact Email
info@interactions.com
Company Type
Private Company
Founded
1995
CEO
Colby West
Codes
SIC Code 73,737 | NAICS Code 51,518
Annual Revenue
127 Million USD
Total Funding
$207.4M
Recent Funding Amount
$50M
No of Funding Rounds
10
Founders
Mike Iacobucci
Social Handles

Company Overview

Founded in 2004 and headquartered in Franklin, Massachusetts, Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. Interactions delivers flexible products and solutions designed to meet the growing demand for unified, multichannel customer care. Interactions is delivering unprecedented improvements in the customer experience and significant cost savings for some of the largest brands in the world.

Top C-suite Members of Company

Connect with key decision-makers at Interactions. View contact details of C-suite executives and leadership team.

NameTitleContact
Michael IacobucciChief Executive Officerm****i@interactions.com
Matthew MalekExecutive VPm****k@interactions.com
Jeri DonadeePresidentj****e@interactions.com
Mary ClermontChief People Officerm****t@interactions.com
Dan GiatrelisSenior VPd****s@interactions.com
Candy DiggesSenior VPc****s@interactions.com
Tara MitchellVice Presidentt****l@interactions.com
Bob DeHavenVice Presidentb****n@interactions.com
Tim WalshVice Presidentt****h@interactions.com
Pauline SalleeControllerp****e@interactions.com
Shanequa GrantSuccess Partners Vice Presidents****t@interactions.com
Matthew MalekExecutive VPm****k@interactions.com
Dan GiatrelisSenior VPd****s@interactions.com
Jeri DonadeePresidentj****e@interactions.com
Srinivas BangaloreSenior Vice President of AI and Chief AI Offis****e@interactions.com

Email Formats

Discover the email patterns used at Interactions to connect with the right people.

Email FormatExamplePercentage
firstname.lastname@company.comjohn.doe@company.com45%
firstname@company.comjohn@company.com30%
firstinitial.lastname@company.comj.doe@company.com15%
firstname_lastname@company.comjohn_doe@company.com10%

View Email formats of the company.

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Technology Stack

RSS
RSS
Miscellaneous

Interactions uses RSS to enhance their digital capabilities and improve operatio...

Open Graph
Open Graph
Miscellaneous

Interactions uses Open Graph to enhance their digital capabilities and improve o...

HTTP/3
HTTP/3
Miscellaneous

Interactions uses HTTP/3 to enhance their digital capabilities and improve opera...

Hotjar
Hotjar
Analytics

Interactions uses Hotjar to analyze user behavior on their website with heatmaps...

Google Analytics
Google Analytics
Analytics

Interactions uses Google Analytics to measure website traffic and user engagemen...

Demandbase
Demandbase
Analytics

Interactions uses Demandbase to unify sales and marketing with an account-based ...

Hoefler&Co
Hoefler&Co
Font scripts

Interactions uses Hoefler&Co to enhance their digital capabilities and improve o...

Google Font API
Google Font API
Font scripts

Interactions uses Google Font API to easily embed a diverse range of high-qualit...

jsDelivr
jsDelivr
CDN

Interactions uses jsDelivr to rapidly serve web assets like JavaScript libraries...

cdnjs
cdnjs
CDN

Interactions uses cdnjs to enhance their digital capabilities and improve operat...

Cloudflare
Cloudflare
CDN

Interactions uses Cloudflare to enhance the performance, security, and reliabili...

HubSpot
HubSpot
Marketing automation

Interactions uses HubSpot to unify its marketing, sales, and customer service ef...

Google Tag Manager
Google Tag Manager
Tag managers

Interactions uses Google Tag Manager to efficiently deploy and manage website tr...

Swiper
Swiper
JavaScript libraries

Interactions uses Swiper to enhance their digital capabilities and improve opera...

Splide
Splide
JavaScript libraries

Interactions uses Splide to enhance their digital capabilities and improve opera...

Locomotive Scroll
Locomotive Scroll
JavaScript libraries

Interactions uses Locomotive Scroll to enhance their digital capabilities and im...

Lenis
Lenis
JavaScript libraries

Interactions uses Lenis to enhance their digital capabilities and improve operat...

jQuery Migrate
jQuery Migrate
JavaScript libraries

Interactions uses jQuery Migrate to ensure backward compatibility and smooth upg...

jQuery
jQuery
JavaScript libraries

Interactions uses jQuery to simplify client-side scripting, enabling faster and ...

AOS
AOS
JavaScript libraries

Interactions uses AOS to enhance their digital capabilities and improve operatio...

HubSpot Cookie Policy Banner
HubSpot Cookie Policy Banner
Cookie compliance

Interactions uses HubSpot Cookie Policy Banner to enhance their digital capabili...

WP Engine
WP Engine
Hosting

Interactions uses WP Engine to power its WordPress websites with a high-performa...

GSAP
GSAP
JavaScript frameworks

Interactions uses GSAP to enhance their digital capabilities and improve operati...

PHP
PHP
Programming languages

Interactions uses PHP to develop dynamic, data-driven web applications and websi...

MySQL
MySQL
Databases

Interactions uses MySQL to store, manage, and retrieve structured data efficient...

WordPress
WordPress
CMS

Interactions uses WordPress to enhance their digital capabilities and improve op...

Frequently Asked Questions

What is the address of Interactions's headquarters?

Interactions is headquartered at 1000 Main St, Franklin, MA 02038, USA.

How can I contact Interactions by phone?

You can reach Interactions by calling their customer support number at +18884964684.

What is the official website for Interactions?

You can visit Interactions's official website at www.interactions.com.

How much revenue does Interactions generate?

Interactions reports an annual revenue of approximately 127 Million USD.

What is the SIC code for Interactions?

The Standard Industrial Classification (SIC) code for Interactions is 73,737.

What is the NAICS code for Interactions?

Interactions falls under the NAICS code 51,518.

How many people work at Interactions?

Interactions has a workforce of about 1001-5000 employees.

Which technologies are used by Interactions?

Interactions utilizes technologies like RSS, Open Graph, HTTP/3.

Who is the Chief Executive Officer (CEO) of Interactions?

The CEO of Interactions is Colby West.

How can I get in touch with Interactions?

To contact Interactions, call +18884964684 or visit their website at www.interactions.com

Is Interactions a publicly traded company?

No, Interactions is a private company.

How much total funding has Interactions secured so far?

To date, Interactions has raised $207.4M across 10 funding round(s).

Which industry is Interactions part of?

Interactions operates in the Customer Relationship Management (CRM) Software, Software Development & Design, Software industry.

Who are the main competitors of Interactions?

Key competitors of Interactions include Omilia, Conversica, Inbenta, Uniphore

Which companies has Interactions acquired?

Acquisitions by Interactions include Marlin Network, Pryority, Brand Connections, SkiView .

Who holds the CFO position at Interactions?

Matthew Malek serves as the Chief Financial Officer (CFO) at Interactions.

Where can I find Interactions on social media?

You can follow Interactions on Linkedin, Twitter, Facebook to stay updated with their latest news and services.

When did Interactions complete its most recent funding round?

Interactions latest funding round closed on Jun 29, 2022 with the amount of $50 Million

Who are the investors in Interactions?

Interactions is backed by 25 investors : Cross Atlantic Capital Partners, Sigma Partners, Updata Partners and Sigma Partners.